Shipping Information

At Planet Spices, we believe in providing our customers with a hassle-free shopping experience, which is why we offer free shipping on all orders. Please take a moment to review our shipping policy to understand how we fulfill and deliver your orders.

1. Free Shipping: We are pleased to offer Free shipping on all orders, regardless of order value or destination. Enjoy the convenience of shopping for premium quality spices without worrying about additional shipping costs.

2. Fast Processing: Your satisfaction is our priority, which is why we strive to process and dispatch orders within 1-2 business days from the time they are placed. This ensures that your spices reach you as quickly as possible.

3. Shipping Methods: Depending on the destination and order value, we utilise various shipping methods to ensure efficient and reliable delivery. These methods include Registered Post, Express Post, FedEx, UPS or DHL, chosen to provide you with the best possible shipping experience.

4. Estimated Delivery Times: Delivery times may vary based on the shipping method selected and the destination of your order. While we make every effort to provide accurate delivery estimates, please understand that actual delivery times may be influenced by factors beyond our control, such as customs clearance and local postal services.

5. Order Tracking: Once your order has been processed and dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment and estimate the delivery date with ease.

6. Customs and Duties: Please be aware that international orders in rare occasions may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

7. Shipping Notifications: We understand the importance of staying informed throughout the shipping process. That's why we will keep you updated via email notifications, including order confirmation, shipment tracking details, and delivery updates.

8. Contact Us: Should you have any questions or concerns regarding our shipping policy or the status of your order, please do not hesitate to reach out to our dedicated customer service team. We are here to assist you and ensure that your experience with Planet Spices exceeds your expectations.

Thank you for choosing Planet Spices for all your premium spice needs. We look forward to serving you with excellence!